We want hearing from you to be as straightforward as possible. Whether you have a question about a review, spotted an error on the site, or want to discuss a partnership, this page tells you exactly how to get in touch and what to expect when you do.
SokaBet is an independent review and information platform covering betting and gaming options available in Tanzania. We do not operate a sportsbook or casino ourselves, so our team is small and focused. That means responses are personal and considered - not automated ticket queues.
Best Way to Reach Us
Email is the only contact channel we operate. Send your message to [email protected] and one of the editorial team will pick it up. We chose to keep things simple on purpose - a single inbox means nothing falls through the cracks and the right person sees your message from the start.
We do not publish a phone number or run live chat. If you see a number claiming to be SokaBet support on a third-party site, treat it with caution - it is not ours.
What to Include in Your Message
A clear, specific email gets a faster and more useful reply. Let us know the page or operator you are writing about, describe the issue or question in a sentence or two, and if relevant, include a link or screenshot. You do not need to fill out a long form - plain, direct language works best.
If you are flagging a factual error in one of our reviews, mention the specific claim and the source you believe is more accurate. We take accuracy seriously and will investigate promptly.
Topics We Can Help With
We are happy to hear from readers about factual corrections, outdated bonus or odds information, broken links, questions about how we rate and rank operators, and general feedback on site content. Media enquiries and ethical partnership proposals are also welcome at the same address.
- Corrections or updates to review content
- Broken or misleading links on soka-bet-tanzania.com
- Editorial feedback and suggestions
- Press and partnership enquiries
Topics We Cannot Help With
Because we are a review site and not a licensed operator, we have no access to player accounts, transaction records, or bonus systems at any bookmaker or casino. We cannot process withdrawals, resolve account disputes, or override decisions made by third-party operators.
For account-level issues, contact the operator's own support team directly. If you have concerns about problem gambling, free and confidential support is available through the Responsible Gambling helplines relevant to your situation. All gambling content on this site is intended for adults aged 18+.
Response Expectations
We aim to reply to all emails within two business days. During busy periods - particularly around major sporting events - it may take a little longer, but we do read and respond to every message personally.
If you have not heard back after three business days, a short follow-up to [email protected] is the best next step. Please check your spam folder first, as replies from our domain occasionally get filtered.